3 Steps to Ensure That Your Client Portal Is Impeccable!

Client Portal is not just a medium for business owners to converse with their clients. It is an establishment of a new relationship. The beginning of transactions through messages, documents and invoices. And it can be quite tricky to pursue a digital relationship like this one. You might face pitfalls in terms of support turnarounds, information sharing, and appointment bookings. And that’s why, you would need a client portal in place that takes care of all the above requirements.

Talking about client portals, the option you go for depends on the kind of requirements you have. For example, if you are looking for a portal that helps with WordPress Client management, just type client portal WordPress and you will come across several companies that can provide you with the same. Also, all of them will claim that theirs’ is the best portal in market, leaving you utterly confused. You will also find companies that provide an amalgamation of CRM & CMS.

Well, irrespective of the type of client portal you zero upon, what you need to understand is, the portal must render your customers with more access and control over the information that you share mutually. If you are planning on investing into a client portal, this article will give you important insights on the steps you need to take for ensuring that the portal is flawless. So, let’s go!

Stitch in Time

Remember the episode from the popular sitcom Friends? Phoebe keeps on hold for hours together just so that she can speak with a customer care executive and get her phone repaired before the warranty expires. She dozes off while doing so. Quite obviously, that doesn’t work these days. According to Zendesk, more than half of the customers appreciate if you value every second of their time.

So, whether you choose a WordPress client management portal or a Joomla one, you need to ensure that it saves time and comes with a feature that can take care of your client queries without having to pick converse on call or send an email. And in case they must speak with your support staff, you can provide them with the facility of scheduling appointments through your portal. It will save a lot of their time.

Ensure It Is Integrative

Unfortunately, having a client portal alone won’t suffice. You need to link it to your customer relationship management software. During the initial years of your business, working merely around a portal might work. But as and when your client base grows, you might have a tough time managing several clients, their queries and switching between your portal and other platforms.

If you want to keep this inconvenience at bay, you must ensure that your portal is integrative with CRMs and Google or Microsoft calendars. You will be able to find several plugins that might help you bridge this gap. Let’s say you choose a WordPress client portal plugin. Now, you would be able to find different combinations of WordPress as a CMS along with CRMs like Sugar, Suite, and Dynamics.

Make It Personalized

Ever had to deal with a client who doesn’t appreciate changes and asked for an old feature back? Well, if you have used client portals, a scenario like this is common. According to a Customer Service Trends Report by Kayako (2017), 90% of customers ask for brand continuity across different channels. So, even if you have a digital portal, it shouldn’t serve any less than your brick and mortar office would.

To bring this consistency across different channels, you need to communicate right with your portal developers and ensure that they personalize the portal with colors, logos, and features of your choice. Also, when you keep your brand impression unswerving, the clients would think of the interaction space as more trustworthy. They would also keep coming back without reluctance and would be able to resolve their queries with ease.

Let’s Conclude…

Like we mentioned above, it is must for a client portal to have certain qualities if you want to provide a glitch free customer support. And we hope that we provided you with some useful insights. What other qualities would you want your client portal to have and what steps would you follow to ensure that it has them? Feel free to share.

Author: Maulik Shah

Predictive Analytics: The Vital Part of Software Testing

 In today’s world, there are numerous organizations which confront sudden increment in costs, creation postponements and experience operational dangers due to lack of predictive analytics software in Testing.

Comprehensively, there are two kinds of organizations. In one kind, there are software testing organizations which perform testing utilizing its in-house testing condition and in the other sort, there are software development organizations which just outsource the whole testing actions to favored merchants.

Mainly, testing organizations follow a protracted procedure for any testing project with an end goal to reduce operational issues and expenses. In this procedure, these organizations experience numerous issues in each new project.

What is predictive analytics?

Predictive Analytics is a data-driven innovation which can be utilized to anticipate failure focuses in software testing and decide what’s to come. It has the ability to enhance project data and empowers business pioneers to settle on extremely snappy vital choices.

Importance of Predictive Analytics Software for Testing:

The need to achieve speedier to the market and remain precise however much as could reasonably be expected are two of the most basic purposes behind considering Predictive Analytics solutions in QA. How about we assess some key reasons to receive predictive analytics techniques in the QA and testing space.

Construct client driven QA:

It is critical to understand the general market situation and buyer feeling to build up the right applications for the buyers. Predictive analytics software open source connected in QA helps check the shopper estimation on product and applications. This makes QA considerably more clients driven and encourages the teams to address the concentration territories, for example, functional issues, compatibility issues, security issues and performance issues with the application.

Essentially, predictive analytics tools cause teams to grasp client feedback and convey contemporary solutions for better involvement. There is nothing more vital than taking client input and soaking up it in your QA attempts. This will at last help projects to meet their advanced change targets now and even later on.

Finds issues in business processes:

Keeping in mind the end goal to stay away from wasteful aspects costing your organization clients and income, you can utilize predictive analytics marketing to get your business procedure into the center. These modeling techniques in predictive analytics can enable you to decide the issue territories from beginning to end in your work cycle and streamline the procedures. This combination will at last wipeout inefficient practices and enable you to create profitable insights.

Boost Testing effectiveness and improve client encounter:

We have effectively talked about empowering and building client driven QA with Predictive Analytics software. QA teams work with tools, monitor application log documents and create test scripts to touch base at pertinent arrangements. As it were, it helps in the early recognition of potential defects and bugs. Shift-left approach in testing is to empower early recognition of errors and decrease potential defects later on.

Predictive analytics services can support this procedure and empower QA and testing teams. It will help groups to make a preventive move and cut down potential dangers or disappointment among buyers of the application.

It is critical to help testing productivity to convey powerful applications that are perfect and secure for the clients. This must be a predictable procedure to help the advanced change activities and convey wanted client encounter. Applying advanced predictive analytics inside QA accomplishes these targets on a reliable premise.

Benefits of predictive analytics:
  • Anticipate testing issues at the most punctual which can prompt obscure future difficulties
  • Anticipate expectations
  • Mitigate coordination and communication issues
  • Anticipate right condition/right Vendor
  • Enhance Planning, Quality, and Delivery
  • Address business issues

Predictive analytics process helps improvement and testing organizations in recognizing the main drivers of the considerable number of issues and in settling on proactive choices at the earliest.

Soon, we also add this big data predictive analytics technology in our software testing technique’s list, so do take a tour of our website and get best software testing solutions.

Author: TestOrigen Software Testing

To help you decide which tools work best for your API automation tests

To help you decide which tools work best for your API automation tests, this article presents a review and comparison of three popular tools for API testing: SoapUI, Postman, and Katalon Studio. SoapUI and Postman specialize in API testing while Katalon Studio provides a complete solution for API, Web, and mobile app testing. (Learn more Top 5 Free API Testing Tools)

SoapUI

SoapUI is widely cited as a top choice when it comes to API testing. It is a headless functional testing tool specifically designed for API testing. SoapUI supports both REST and SOAP services. API automation testers can either use open-source or pro versions. The pro edition has a user-friendly interface and several advanced features such as assertion wizard, form editor, and SQL query builder. SoapUI is a tool of ReadyAPI suite, offered by SmartBear.

The tool provides many advanced features for API testing, including

  • Generates tests easily using drag and drop, point-and-click
  • Powerful data-driven testing with data from files and databases
  • Scripts can be reused easily
  • Mocks services with RESTful mocking
  • Asynchronous testing

SoapUI is distributed as Open-source and Pro versions ($659/year for medium and large teams).

Postman

Postman emerged as a popular automation tool for API testing after having only been known as a browser extension for API validation. Postman can be installed as a browser extension or a desktop application on Mac, Linux, and Windows. It is used not only by automation testers for API tests but also by developers for developing and validating APIs. It has evolved, in fact, as an environment to develop and test APIs. Some notable features include:

  • A comprehensive feature set for designing, debugging, testing, documenting, and publishing APIs
  • Supports both automated and exploratory testing
  • A friendly and easy-to-use user interface
  • Accepts Swagger and RAML API formats

Postman is affordable as the product is offered in three editions: Postman (free), Postman Pro ($8/month), andPostman Enterprise ($21/month).

Katalon Studio

Katalon Studio is an integrated environment to generate and execute API, Web-based GUI, and mobile apps automation tests. It has a rich feature set for these types of testing and supports multiple platforms including Windows, Mac OS, and Linux. By integrating Selenium and Appium engines with all needed components, built-in keywords, and templates, Katalon Studio provides a unique environment for both testers and developers to perform API and Web automation tests. Some notable highlights of the tool:

  • Handles API, Web, and mobile tests across platforms
  • Allows testers and developers to collaborate and share test cases easily
  • Hundreds of built-in keywords for creating test cases
  • Supports AssertJ to create fluent assertions using the BDD style
  • Seamless integration with other ALM tools for CI/DevOps practices

Katalon Studio is free of charge although it is not open-source.

Dedicated support services, for instance, troubleshooting and consulting services are offered in forms of Business Support and Enterprise Support.

REST and SOAP are the dominant API types, accounting for more than 95% of all API/Web services according to theState of API Integration Report. Katalon Studio and SoapUI support both REST and SOAP APIs while Postman handles only REST requests. It should be noted that the overwhelming majority of API implementations (83%) follow the REST protocol.

Automated assertion generation: this capability involves analyzing APIs and generating assertions automatically. It is expected to save time from manually generating assertions for APIs. All three tools provide basic functions for generating assertion scripts based on some predefined templates or rules.

BDD Cucumber support: this capability allows test cases to be written in natural languages, which helps improve the collaboration between technical staff and business stakeholders. This is a Katalon Studio’s distinct feature not seen in the other tools.

Test reports: all three tools provide capabilities for reporting API test results. Postman generates reports in JSON and HTML formats; Katalon Studio reports results and logs in different forms such as console report, log, HTML and analytics via Katalon Analytics. For SoapUI, the capability to produce detailed test reports is in the commercial edition.

Scripting languages: all tools support languages based on Java.

Web UI and Mobile app testing: in developing a multi-platform application, the team performs Web UI and mobile app tests besides testing APIs. So, supporting these types of test is an advantage of Katalon Studio over Postman and SoapUI, as it allows developers and testers use the same tool, share and collaborate on the same test artifacts.

Test execution analytics: test exaction logs and results from Katalon Studio can be automatically exported to Katalon Analytics, allowing teams to analyze, diagnose, and report bugs.

Summary

This article provides a review of 3 popular and promising tools for API test automation by comparing SoapUI vs Postman and Katalon Studio. Each tool has its own pros and cons; but they are widely used by developers and testers for their API testings. (Read more Top 10 API Testing Tools)

Original source: https://www.katalon.com/resources-center/blog/soapui-vs-postman-kat…

Contact:  Tierney Cantrell

A Simple Approach to Test Design Techniques

What are test design techniques?

Test design is a significant step in the Software Development Life Cycle (SDLC), also known as creating test suites or testing a program. In other words, its primary purpose is to create a set of inputs that can provide a set of expected outputs, to address these concerns:

  • What to test and what not to test
  • How to stimulate the system and with what data values
  • How the system should react and respond to the stimuli

Therefore, various techniques exist for test design and execution. It is understandably crucial to utilize some effective test design techniques since software development is getting more complicated. Generally, software testing design techniques help you write better test cases and optimize testing processes. It also helps reduce the time of executing test cases while escalating test coverage. In this post, I will discuss the overview of software testing design techniques.

The importance of test design techniques

Test design techniques are applied to satisfy the goals of every individual in software development projects, including testers. Although the main purpose is to ensure that the products meet the expectations of clients and their businesses, these techniques allow testers to execute the test effortlessly based on various risk factors. Here is a checklist of standards that a smooth testing process meets:

  • Gather information to understand users’ requirements
  • Derive all important business scenarios
  • Design test scenarios for every derived critical business scenarios
  • Assign all planned test scenarios to different test cases

Then, you will have to choose a test design technique for each requirement. At this point, if things are correctly implemented, you can make significant changes that affect your ROI extraordinarily. Two of main advantages of test design techniques lie on their consistency and repeatability:

  • Possibility to reproduce a test: At several testing phases, testing techniques are considered as a set of rules help ensure a minimum level of consistency. Testers, indeed, would work much more efficiently with a base, thereby reducing a significant amount of effort in later fixing.
  • Increasing of the found bugs: Test design techniques can also be used as analytical tools. When applying techniques to elements, we often see problems in the definition of those elements
Types of test design techniques

Each of these test design techniques is suitable for identifying a certain type of error. The new standard ISO 29119 Software Testing includes the following techniques:

1. Specification-based or Black-box techniques

  • Equivalence Partitioning: The idea of this approach is grouping the inputs with the same attributes to partitions. Code is not visible to testers. Your task is to pick one condition out of each partition, which covers all possible scenarios, to execute test cases. If a condition of a partition is valid, other conditions are valid too. Likewise, if a condition in a partition is invalid, other conditions are also invalid. This helps reduce the number of test cases.
  • Boundary Value Analysis: This is one of the software testing techniques in which test cases are designed to include values at the boundaries. If the input is within the boundary value, it is considered ‘Positive testing.’ If the input is outside of the boundary value, it is considered ‘Negative testing.’ The goal is to select test cases to execute boundary values. In other words, the behavior of Negative testing is more likely to be incorrect than the behavior of Positive testing; and boundaries are an area in which testing is more likely to yield defects.
  • Decision Table Testing: This technique can be used in test design because it helps testers explore the effects of combining different input values when adhering business rules. A Decision Table is a tabular representation of conditions versus test actions. Conditions are considered as inputs, while actions are considered as outputs.
  • State Transition Diagrams: Using this approach, the tester analyzes the behavior of an application under test (AUT) for different input conditions in a sequence. You can provide both positive and negative input test values and record the system behavior. Any system in which you get a different output for the same input is a finite state system.
  • Use Case Testing: Use case testing is a functional testing technique, meaning programming skill is not required. It helps the tester determine which test scripts are executed on the entire system from the beginning to the end of each transaction.

2. Structure-based or White-Box techniques

  • Statement Coverage or Line Coverage: In this technique, every statement in the source code is executed at least once. Thereby, we can check what the source code is and is not expected to do. However, we cannot test the false condition in the source code. Statement coverage = (No. of statements Executed/Total no. of statements in the source code)*100
  • Condition Coverage or Predicate Coverage: Condition coverage is seen for Boolean expression. Condition coverage ensures whether all the Boolean expressions have been covered and evaluated to both TRUE and FALSE.
  • Decision Coverage or Branch Coverage: Test coverage criteria require enough test cases so that each condition in a decision takes on all possible outcomes at least once, and each point of entry to a program or subroutine is invoked at least once. That is, every branch (decision) is either true and false. It is helpful to invalidate all branches in the code to make sure that no branch leads to any abnormal behavior.
  • Multiple Condition Coverage: Every combination of ‘true’ or ‘false’ for the conditions related to a decision has to be tested in this technique.

3. Experience-based technique

  • Exploratory Testing: Usually, this process is carried out by domain experts. They perform testing just by exploring the functionalities of the application without having the knowledge of the requirements. Testers can explore and learn the system while using these techniques. High severity bugs are found very quickly in this type of testing.
  • Error Guessing: Error guessing is one of the testing techniques used to find bugs in a software application based on the tester’s prior experience. In Error guessing, no specific rules are applied.

Learn more details about these techniques at Different Types of Test Design Techniques You Must Know

Choosing the right technique

As mentioned, choosing the technique is the most decisive step. This step is dependent on these factors:

  • Type of system or software application: Testing techniques are mainly determined based on requirements for the domain of the application. Moreover, these techniques are applied differently between mobile and web applications.
  • Regulatory standards: It is evident that your selection of techniques must follow conventional rules of, and approved by the IT industry.
  • Customer’s requirements: Selection of techniques varies and is based on the customer requirements. If your customer does not provide any provision, you have to choose the experience-based approaches.
  • Level and type of risk: Risks may include lack of requirement, equipment or anything related to quality assurance. Both high-level and low-level design techniques can be applied.
  • Test objectives: Test objectives are important because it narrows down the scope of testing activities. Based on that, you can select the most suitable techniques for your project.
  • Tester’s skill and knowledge:  This plays a very crucial role in the selection of techniques since it depends on the availability of test documents like requirement document, analysis report, design document etc. The perception of testers about the application and experience on test execution help to figure out defects quickly, and make the product a quality one.
  • Time and budget: Some projects are short-term, and some are long-term. Based on the project you need to choose techniques. You need to cleverly calculate the budget for each project. For small budgets, cost-effective approaches should be taken.
  • Application development life cycle: The application development lifecycle has different stages, parallel to testing stages. Different stages of development and testing require different techniques.
  • Previous experience in types of defects tracked: This is a type of experience-based techniques on defects that you may encounter in the testing life cycle. What’s more, you can replicate the same situation and catch the errors that met previously.
Conclusion

While I have discussed aspects of designing techniques, I want to emphasize that a poorly designed test would lead to undesirable results or worse, fail to identify defects. Besides, I will discuss the types of designing techniques, their benefits, when to use, and the challenges that lie in each in the next article. Hope this helps!

Original source: https://testautomationresources.com/software-testing-basics/softwar…

Author:  Tierney Cantrell

Intro to Vital Pros & Cons of Bug Tracking Software

Without high-quality free bug tracking software, observing software bugs is unthinkable. No tester/developer can track every single defect in his or her head, nor with a single spreadsheet. Bug-tracking software enables teams to center around priority issues that directly influence the quality of the software product and impart to them more adequately.

Today, such overburdening Software development tasks have been offloaded to bug tracking software. The best news is that software bug tracking is presently a facilitated arrangement. There is no requirement for in-house tinkering of hazardous applications.

By getting the services of the independent facilitated free bug tracking software solution, you can just relax and let the administration fix the issue/bugs for you.

So, if you’re new to the software bug tracking system or software advancement world, you may have a waiting inquiry that you’ve needed to ask: for what reason would it be advisable for you to utilize software bug tracking process in any case?

All things considered, isn’t it similarly as simple to manage bugs with email, or a mutual software bug tracking spreadsheet on your organization’s server? You may think in this way, yet we lead against it.

Thus, in any case, you haven’t implemented a best or free bug tracking software system into your team; then consider the following pros and cons below.

Pros of free bug tracking software:
Quick arrival of the high-quality software:

The best free bug tracking software encourages you to distinguish and fix the bugs that are causing breakage and inability in your software product. Also, these software bug tracking tools will enable you to track the attempts of your QA team for streamlined administration of your QA services.

Enhance Return on Investment by Reducing the Cost of Development:

The best bug tracking software can organize bugs and allot issues. This spots dull issues and focuses on critical issues. The development team will have the capacity to focus on high priority defects as opposed to wasting time on smaller bugs. This enhances group’s efficiency and decreases the cost of the development.

Team connectivity and Better communication:

Most software testing bug tracking tools provide a communication infrastructure to your testing team. Attachment capability, email notifications, and Chat interfaces are only a couple of the features that decrease friction amongst development and QA teams.

Better Service and Customer Satisfaction:

software development bug tracking system permits end clients to report issues and bugs directly on their applications. Basic issues can be examined and unraveled through product adjustments. A list of bug tracking software or tools is composed such that you can utilize it effectively with no exceptional training.

It gives an automated reaction to end clients. They get updates and status of advancement through alerts.

This additionally gives better and significant services to clients by permitting inputs and proposals.

Expanded efficiency:

At the point when engineers can recognize, track, and fix software bugs, they take “ownership” of the bug and are urged to accomplish business as usual. The distributed interface of most online bug tracking software and tools gives developers a chance to monitor every others’ accomplishments, advancing profitability and cooperation.

Cons of free bug tracking software

Similarly as with anything that has a rundown of pros viewpoints, there is additionally a rundown of cons perspectives, however, there are few. One of the greatest cons isn’t so much from the software development bug tracking or software bug tracking tool itself yet more from the way of submitting issue requests. Clients should be extremely detailed with their issue requests in a case, they need a detailed response.

Miscommunication isn’t a blame of the product, the client, or the organization – it’s essentially something that happens. Clients and organizations alike both need to make sure to be persistent with each other and to treat each other with a common regard. A second complaint is that the length of issues in some of these project management and bug tracking software.

A few clients don’t have the tolerance to look through a not insignificant rundown of software issues that have been already recorded and this causes dissatisfaction among the organizations that took time to buy software that saves them.

The length of issues that are submitted can likewise turn into an issue because if there are excessively numerous issues submitted and insufficient architects to address them, some can get neglected. No one jumps at the chance to be overlooked, yet more often than not these sorts of simple bug tracking software incorporate point by point directions and are simple to utilize.

Consequently, top bug tracking software, when utilized right – as a tester, you understand your biological system better and as a team, it will enhance the general proficiency.

So, by utilizing this, an organization can oversee resources better way and offer arrangements substantially speedier. The software for bug tracking can be utilized as a part of every single phase of the advancement procedure, in this manner helping engineers to be content and more beneficial.

This should be done thoroughly and if you are not utilizing it then start working with us, as it will most likely affect your development attempts due to which it can also go in vain.

Author: TestOrigen Software Testing 

Practical steps to moving from manual testing to automation testing

Obstacles of moving from manual to automation testing
  • Too busy running manual tests
  • Put automation off until the “next release.”
  • Company culture is not open to change
  • Company is not sure about the investment
  • Not enough knowledge or experience to implement
  • Not sure how or where to start
Steps to go from manual to automation testing

Step 1: Build a good test case foundation

  • Why create a good test case foundation?
    Good manual test cases are blueprints for what you will and will not be able to automate. Explore automation framework options
  • Aim for goodness, not perfection
  • Test cases will evolve and change as you dig in deeper and learn more
  • Pick a tool to store and organize your manual test case. This can be as simple as you need

Common test case storage options:

Manual test case organization considerations:

  • The option should include tracking which tests can/should be automated and what has been automated.
  • Are you planning on storing test results and/or test plans with your manual test cases?
  • Create a wish list (need to have versus nice to have)

Tips: you can start simple and then import your list into a more complex tool if needed or wanted

Test case management tool wish list example:

Must-Have Nice to Have
– Hosted off-site (cloud)- Test plan management- The ability to export test cases, results, and plans

– Versioning for test cases

–  Variety of export format options (for test summaries)-  Integrates with the defect tracking system (e.g., Assembla, Jira)

–  Integrates with Slack

– The ability to execute automated tests from the tools

Step 2: Explore automation framework options

  • By framework, I mean what your tests are coded in that will run the actual tests. For example, the framework is what will actually send the test to the Selenium Server.
  • What if you don’t know what framework are available?
    If you don’t know, ask resources around you including: Developing team members, QA folks in professional organizations, QA/ Tech mailing lists or Forums, Slack groups, Twitter experts
  • Narrow down your list to about three options and create a matrix that compares each option. This could include building your own.

Framework options and examples:

  • If you are using Selenium, you have some great options: Java, Robot, Python, Ruby, Cucumber (and many more). This can be hosted or self-managed.
  • Many Selenium hosting providers give you “wizards” that will help you set up the framework environments that will work with the solution.

Step 3:  Explore infrastructure options

  • What hardware is needed?
    – Servers: physical, self-managed virtual machines, cloud hosted
    – How will the hardware be installed? maintained?
    – Backup strategy
  • What software is needed?
    – Buy versus Build versus Hosted
    – Versioning strategy for the manual and automated test cases
  • Will the automated test cases exist in the same repository as the project code?

Step 4: Make the first choice:

  • After you have proved to yourself that your approach will work, time to get the team to buy in on your solution
  • What is the quickest way to get to Proof of Concept (POC)?
    – Develop a good plan and get moving
    – The plan should include a REAL DATE for a POC
    – Many times you can take advantage of trial membership for some testing products and tools. If you need the trial extended to reach out to the company and just ask.
  • Have at least one backup plan in case the first choice does not work out.

Step 5: Start simple

  • What is the simplest way to implement your framework approach using your actual product?
    Selenium example: Can you use Selenium IDE scripts to confirm assumptions about product test-ability?

Step 6: Confirm your choice works

  • Go beyond the simple checks you have performed
  • Confirm that your choice will work in your specific environment
  • Many software providers will allow you to sign up for trial accounts so you can take a closer look.

Tips: there is no harm in asking for an extension on a trial account if you needed more time for analysis.

Step 7: POC for team buy-in

    • Proof of Concept (POC) is a chance to share your results, recommendations, and excitement with the large team.
    • Best to show a live demo if possible
    • Have dates and requirements for implementation
    • Helpful to have metrics or other supporting detail to exemplify why automation

Step 8: Implement

My automation implementation:

  1. Git: QA repository containing test cases, test queues, and vagrant/AWS configuration
  2. Jenkins: takes QA git repository and deploys on a Linux system based o config settings
  3. Linux system: launches vagrant/AWS system and executes Robot scripts.
  4. Testing bot: robot scripts are executed against the Selenium server(s) and the internal vagrant/AWS system.
  5. Slack: posts test results from the Linux system to the team. This is broken up between pass and failed test results with emojis.

Note: This video is originated from SeleniumConf UK

This article was originally posted at Test Automation Resources. 

Contact: Tierney Cantrell 

Why the Apps Crash & How to Fix it?

Since we’re all application dependent, it’s madly disappointing when you face any app crash problem while you’re highly involved with something vital. Let’s be realistic, regardless of whether you’re simply taking a BuzzFeed quiz when the application crashes, it’s still insanely disappointing.

People hate when app crash, or notwithstanding when they back off or freeze for a couple of moments. As per an overview by Dimensional Research, approx 61% of clients anticipate that mobile applications will begin inside four seconds, while 49% need reactions to contributions for two seconds. If an app pool crash, freezes or has errors, 53% of clients will uninstall it.

So, what’s the arrangement? We are hardly at the beginning of application advancement any longer, so for what reason some of the most popular, very much created applications keep on crashing on us? For those whose vocation and consumer loyalty relies upon the response to this question, it’s important to get to the foundation of this unavoidable issue.

Here are the few best ways your development can go off to some faraway place and leave your application at risk of app crash problem that taking off a performance cliff.

Wireless Only

Without a doubt, it would be superb if everybody who utilized your application utilized it with an exceptionally quick wireless connection. It would also be awesome if there were free, culminate Wi-Fi organizes wherever on the planet. But, that is not the truth we’re managing, is it?

No, a large number of your clients will likewise be getting to the application by means of terrible 4G and even 3G internet when they’re out on the town. Your application originator needs to get ready for association drop-offs in these cases. Your clients live regarding genuine spotty information associations, and that is the place your application needs to work.

Error Handling

Despite how much an engineer tries, it’s difficult to control all app crash error parameters and factors in specific circumstances. For instance, a client may lose Wi-Fi access amid a record exchange or a client may enter an incorrect value into a field. These circumstances don’t really prompt an app crash view, however great exception and errors dealing with skills from developers can have an immense effect.

Poor Construction

It shouldn’t come as an unexpected that a standout amongst the most widely recognized purposes behind an application to crash is on the grounds that it has code that could be portrayed as “sloppy”. At whatever point you have an issue with innovation, the principal reason you should dependably consider is human error. Indeed, even the best software engineers and application developer commit app crash problem, and it doesn’t take a major misstep to bug up a complex application.

Software Lifecycle and Development Process

Despite the fact that the conventional improvement process has its own upsides and downsides, it’s the most recent iterative procedure of application advancement which has made things much more confounded. The iterative application advancement process is very like agile development where engineers release an early form of a working application into the market to manufacture a crowd of people and enhance application features, outline, execution, steadiness and different issues after some time.

Memory Matters

This is App Development 101 people –in a case, you don’t get ready for enough memory control, and your application is bound to crash. The thing is, memory administration is truly unique for Android app crash versus iPhone OS. So, if you’re confirming different application developers, take additional care to discover somebody who is similarly comfortable with both OS memory and booting systems.

How to solve app crash problem?

So, launching applications into the market without satisfactory android app usability testing prompts huge amounts of security and execution issues; but, a brilliant and cost-productive solution is here i.e. android app QA testing. As app crash fix is only possible if the application should pass the Android beta app testing properly before launch.

Moreover, TestOrigen helps developers to test their applications on real devices with real clients, empowering them to effortlessly discover app crash problem and fix issues as quickly as time permits. We collect use logs locally and send them to the engineer’s online interface when a network connection is accessible.

Author: TestOrigen Software Testing 

Choose Mobile CRM to Get Strategic Advantages for Your Business

Nowadays, everyone is talking about how important it is to go for a mobile solution for your business. The benefits they describe makes you feel like building a mobile app of your own will work not less than a magic wand. But if there is such a buzz in the market, this becomes a fair question to ask. Can mobile really make such a huge difference to the bottom line of your business?

The answer is a resounding YES!

In the current competitive environment, your company’s strategic objectives have probably gotten more granular. Increasing sales through a mobile app by 20% is a corporate goal that just doesn’t cut as per Gartner survey. So, the real question for you here us, how exactly are you going to increase sales?

The strategic objectives of your organization will have to get more specific. This will help your organization to focus on fine tune the outcomes that you are planning. You will also have to check what impact it creates on the bottom line.

And, that is where CRM mobile app comes in. Customers these days expect you to come to them. So, agility in the field is a must have. It’s not good enough to just be there, either. You need to have the information that the customer needs now. Not tomorrow with a follow up phone call. You will have to have it Now. To close the deal today.

Some Questions You Need to Mull Over
Let me ask you 5 interesting questions and help you understand how businesses wish to drive their business through.

– Does your Managers wish to share data in real time?
– Do you wish to increase your average sale with a good margin?
– Wish to achieve maximum key field completion in customer records?
– Do you wish to reduce the billing lag time?
– Do you want to lower down the cost of sales?

Mobile CRM app can help you to achieve these strategic goals and make such wishes come true. The kind of goals that takes you ahead in the competition and gets money in the bank too.

Mobile CRM Helping Businesses to Take the Strategic Advantage for Your Sales Team
In today’s market it is important to differentiate yourself from the competition. Mobility is a way to increase the level of customer service.

Your sales people might be having high motivation to close higher value sales. While that may seem like an obvious statement, do they have the best tools to accomplish that objective?

Here, Mobile CRM is tool that helps them to drive their motivation in the right direction. It gives them immediate access to product information, account histories, price listings and data on promotions. This helps them to smoothly accomplish their job and offer more option to customers to build good sales. That all while chucking the web of office hassles. No calling back to office to ask for approvals, no return calls, no delays!

Mobile CRM Helping You to Keep Great Salespeople
Mobile technology has become a key role-playing differentiator. Now, companies that don’t provide mobile CRM to their sales people will struggle to fill the vacancies left by those exiting for more agile employers. The ideal solution will allow each sales person to use the device that he or she is most comfortable with. Whether it’s an iPhone, iPad, an Android device or Windows or anything else, they will be more motivated to use it when they love it.

I am sure you also want to earn good revenues from your business. Some real good revenues. Mobile CRM can help you achieve this objective and will render umpteen benefits. So, if you are working on a CRM then it is the high time you should integrate your CRM with Mobile app. All CRM will allow you to get a customizable solution with extend features. For example, if you are using SuiteCRM for your business, you can integrate it with SuiteCRM mobile app. It will be a technically sound, cost-effective and high-end flexible solution with more features. It will work as a light and cost effective platform for your CRM app that hold a potential.

Author: Maulik Shah

Learn Top Best Test Data Generation Methods with TestOrigen

With rising trends, the innovation is additionally moving from code generation paradigm to data model. The fundamental thought behind test data generation techniques is testing the capability of a product or an application. Testing an application with genuine information is essential to connect with constant situations and roll out the important changes accordingly.

In simple words, Test data is the recorded shape which is to be utilized to check the working of a software product program. It is the set of information that affects or is influenced because of the execution of a particular module.

Test data can be sorted into two classes that incorporate positive and negative test data. Positive test data is utilized to approve whether a particular contribution for a given capacity prompts a normal outcome. Negative testing is done to check a program’s capacity to deal with strange and surprising data sources.

The test data generation techniques are another fundamental part of software testing. It is a procedure in which an arrangement of information is made to test the capability of new and reconsidered software applications. This can either be the real information that has been taken from the past activities or an arrangement of manufactured information outlined particularly for this reason.

Test data generation techniques have a few conceivable methodologies, relying on the current situation. While there is nobody specific approach, a few top best test data generation methods are mentioned below:

 

1. Automated test data generation:

This system makes utilization of test data generation tools, which, thusly, quickens the procedure and prompt better outcomes and higher volume of information. One of the normal tools that are utilized as a part of this strategy is Web services APIs and Selenium/Lean FT.

One of the real advantages of automated software test data generation is the high level of exactness. There is likewise a superior speed and conveyance of output with this method. The best part of this system is that it can perform without the help of any human interaction and amid non-working hours. This, thus, helps in saving a considerable measure of time and in addition creating a vast volume of the precise test data.

The real weakness of utilizing this method is its high cost. Also, these are accessible in a particular structure, which, thus, makes it hard to totally understand the framework. This, thus, makes it an order for the HR to have essential skills and additionally for the organizations to give sufficient preparing to its accessible assets.

2. Manual Test data generation:

Manual test data creation is frequently improved the situation precisely covering the basic test cases. This is an especially direct method for making test data. Different situations are tested with various kinds of test data, for example,

  • Dataset for performance
  • Null test data
  • Valid test data
  • Invalid test data

Standard production information is regularly deficient when wide test scope is required.

One of the significant advantages of manual test data generation is that no extra assets are required to be calculated in. Testers are regularly urged to make distinctive data sets utilizing their judgments and skills. The time taken also require not be considered in, as it is a part of testing the application.

3. Third-Party Tools:

Third-Party Tools accessible in the market assist essentially with information creation and infusion. They understand data living in the back-end applications completely and help draw in data that is similar a continuous situation. Henceforth, the software test data generation winds up being differing and voluminous in nature and empowers wide test data scope.

Third-Party tools are precise with regards to making test information due to the tools understand the framework and the area completely. The tools are composed in a way that splendidly populates continuous information in the framework. The tools additionally help take care of the backdated data fill, which empowers clients to perform essential tests on the historical information. It isn’t fundamental for the end-client to have colossal domain level skills to play out this.

4. Pathwise Test Data Generators:

Considered to be one of the best search based test data generation techniques, this strategy furnishes the client with a particular approach rather than various ways to avoid confusion. Utilizing this method causes the clients to increase particular and better information and additionally anticipate its scope. This system influences the client to enter the program to be tested and in addition, the criteria on which it is to be tested, for example, statement coverage, path coverage, and so on.

5. Back-end test data generation in software testing:

The back-end servers, which include the database, are required in this method. Test data saved in the database can be utilized to directly update the current databases, in this manner getting voluminous information in a split second, through SQL inquiries. Despite the fact that this wipes out front-end information passage, it should be done carefully, keeping in mind the end goal to abstain from fiddling with database connections that characterize data integrity.

Back-end data infusion is a method that guarantees quick information infusion into the framework. It is moderately a more viable system. In the first place, the infusion of this information through back-end ordinarily requests lesser specialized ability in the examination with automated test data generation procedures. It ends up being a perfect skill as it also empowers the production of antedated sections, which is a gigantic disadvantage in both, manual and also automated test data generation procedures.

These are some of the best test data generations methods that, we use to generate test data at TestOrigen. The test data generation strategies are various and fluctuated. One should simply pick the best one according to their needs and program. If done legitimately, this can profit the organization in various angles and prompt momentous outcomes.

Author: TestOrigen Software Testing 

Managing QA Dilemmas with Appium Mobile test Automation

With the rise of myriad of mobile applications, operating systems, device platforms, networks, the need of quality testing becomes most critical. Automated mobile testing is still an ingenuous concept in the Quality assurance industry.  Mobile app testers were facing serious challenges until the emergence of Appium as the most reliable open source mobile test automation tool for testing Android and iOS apps. It reduced quite a number of challenges faced by testers and became a tester-friendly tool for automated mobile app testing. According to the world quality report 2017-18, the most common challenges that the QA team faces are lack of time in-house test environments, testing expertise and the lack of right tools and approaches to test the mobile apps, , difficulty in integrating test automation into a devops process, etc.In order to overcome these problems, there has to be a shift in the strategies and methodologies at a much deeper level for an improved customer experience.

Below are some of the challenges pointed out based on the experiences mobile app testers faced in Automated Mobile app testing:

Test Execution on multiple devices: It is difficult to deploy and run tests on different device environments. It is easy to buy and run tests on lesser number of devices but when the number is more, running automated testing on all devices becomes a bit tougher and time consuming. It is always a good idea to consider cloud services like pCloudy when testing large number of devices. pCloudy Appium integration architecture make developers’ life simpler with lesser changes in the code. You just need to mention some desired capabilities instead of calling APIs or doing changes in the code to run the Appium scripts. You can run tests in parallel on more than 500 devices. And wonder what! it makes you save 50% of your app testing time.

  • Device Connectivity: Devices come with different features. Some devices have certain limitations in terms of security, accessibility and drivers. Some features of the app that run on one device might not run on the other. So, the devices that would be used for testing would differ a lot in features hence the problem may arise at this level.
  • Test Performance: Testing on the Real devices is most effective as everything is validated on the real situations, especially in the case of testing performance and testing applications under different network conditions. Many of the gestures like GPS, proximity sensors, life sensors, etc cannot be tested on simulators. An application tested on emulator might not always work same on the real devices. There might be an incongruity in the same OS across different devices, let alone different OS. A device cloud testing can also be considered in the scenarios where there is a need of large scale device testing.
  • Access to networks: In order to have a smoother functioning, it is mandatory to have an easy access to the networks, databases and web services. In case of working with remote services, configuration of device tunnels and VPN connection would be required to have an easy access of resources. pcloudy’sDevice tunnel provides the developer a full control over the device on cloud. Through this, the cloud devices can be accessed via Android Studio or Eclipse IDE installed in the computer. This has helped the developers and testers to enter any kind of device hosted on cloud for running quick evaluation and app debugging sessions.

The above were some of the challenges of the Mobile app testing Automation but how does Appium solve these issues?

  • Appium supports Selenium Webdriver API which most of the testers are familiar with
  • No need to modify code of the application that is being tested.
  • Appium supports chief programming languages like JAVA, RUBY, PYTHON, C# etc.
  • Appium supports both IOS and Android mobile platforms
  • Appium has a huge community of users and is an open source tool.

However, it does have its own challenges on some of its versions. Challenges like it doesn’t support image recognition, not all features are available on both Android and IOS simultaneously, some APIs are not implemented, etc. Despite of these drawbacks, Appium remains the best choice of the testers.

PERFORMANCE OF APPIUM ON REAL DEVICES AND CLOUD.

Which environment is the most favorable one for the Appium performance? Is it on real devices or on the cloud?

  • On Real Devices– real device environment is the best to perform regression testing when it comes to providing real time user experience. But real devices always carry a baggage of being unscalability when it comes to handling large number of platforms. Its performance and test usage is high on real devices, parallel testing could be executed. It is best recommended when the device coverage is lower and handling the cost of multiple devices is not an issue which is a rare case.
  • On Cloud – Could is the best, affordable and scalable choice even in the case of large number of platforms. It can provide access to many devices to run tests at the same time. Cloud has other benefits like it can capture reports with screenshots and videos, support from the Appium cloud community,etc. It has an average performance on cloud services, parallel execution is possible even in this case. This is a highly matched scenario in the case of compatibility testing, regression testing and where the device coverage is high

Below table showcases the comparison of best test environment for optimal automation testing:

Conclusion:

With the advancement in technology comes both opportunities and challenges. As the customer becomes technology friendly and aware, the pressure to provide the best would prevail and the QA community has to be a step ahead to deliver the best customer experience. They would need to tweak the methodologies, approaches and use the tools adept in handling technology advancements. Use Appium as a preferred mobile test automation tool is highly recommended. It supports Android and iOS and also the same code can be applied to both the platforms, it minimizes efforts, costs and saves time. It is open-source, free and has API based on Selenium which is practices by most of the testers. As of today, Appium serves the purpose even when aligned with pcloudy’s testing environment.

Sign up for free trail to test your apps on real android and ios devices. Click Here.

Author: Shankar Anamalla 

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